Library: Interlibrary Loan Services: Important Information!!

Important Information for ILL Borrowers

The copyright law of the United States (Title 17, United States Code), governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order, if, in its judgment, fulfillment of the order would involve violation of copyright law. (https://www.copyright.gov/)

ILL Service Hours

Monday through Friday 8 am to 6 pm. We are closed on weekends and ACHE recognized holidays.
We discontinue filling print book ILL requests the week before the Holiday Break in December.

ILL requests are processed Monday – Friday, 8:00 AM – 5:00 PM

Most articles arrive within 24-72 hours during the workweek.

Most borrowed items (books) arrive depending on the lending library and mail services. We cannot guarantee a specific time of arrival.

Rush services are on a case-by-case basis.

Many factors impact the ability to obtain an item quickly. Some of these are:

the number of libraries that own the item
the age of the item
the type of material
the distance the item must travel
the shipping method used by the lender (FedEx, Courier, US Mail)
whether or not the item is checked out at the lending institution
whether you give us a complete citation (incomplete citations make it more difficult to locate the correct item)

When your item has arrived in the library, you will be notified via email. You may also check your CLIO account for the status of your item.

For print books, the pick up location is in the library.

Wondering about your ILL request?

You can track the ILL request from your dashboard in CLIO.

Go to the CLIO homepage > History.

Place an ILL Request via CLIO:

To create a new ILL request, first sign on to your CLIO account.

Go to the Request drop down menu at the top of the page and select the type of request, filling out the form as follows:

New Book Request:
- Click on the ACHE Discovery Search link at the top of the form to search the library in case we already have the item you are requesting
- Fill out any required fields and as much other information you can
- Hit the Submit button
New Article Request:
- Click on the ACHE Discovery Search link at the top of the form to search the library in case we already have the item you are requesting
- Fill out any required fields and as much other information you can
- Read the Copyright Restrictions
- Hit the Submit button

After submitting a new request you’ll receive an email letting you know your request was successfully submitted. If the library staff have any questions about your request, they will notify you via email.

Place a request via the library homepage:

Go to the library homepage
Find the Services tab located on the navigation bar
Use the drop-down menu to select "request an article" or "request a book/book chapter"

Note: We are in the process of automating the request form. Thank you for your understanding during this process.

Place a request via ACHE Discovery Search:

While searching in the ACHE Discovery platform, you can request an ILL by clicking on "access options" in the results.
Click Full Text via LibKey
Click Submit an ILL request for this item
You can also use the link on the left side of the page under the section "Library Links" > "Request Inter-Library Loan"